Cancellation Policy
Last updated: 6 July 2026
Cancellation
You may cancel your storio subscription at any time from your account settings or by contacting our support team. Cancellations take effect at the end of the current billing period — you will retain full access to your plan features until that date.
Refund policy
storio does not offer refunds for partial months or unused script generation minutes. If you cancel mid-cycle, your subscription remains active until the billing period ends and you will not be charged again. We may, at our sole discretion, issue a refund in exceptional circumstances.
Auto-renewal
Paid plans automatically renew at the end of each billing period using the payment method on file. You will receive a reminder email 3 days before each renewal. To avoid being charged for the next period, cancel at least 24 hours before your renewal date.
Free plan
The Free plan is a one-time allocation and is not subject to recurring charges. No cancellation is required for free accounts.
Downgrading
If you downgrade from a higher plan to a lower one, the change takes effect at the start of your next billing cycle. You will continue to enjoy the benefits of the current plan until then.
Contact us
If you have questions about billing or need help cancelling, reach us at Support@storio.tech ,We aim to respond within one business day.
These terms may change. Continued use of storio after changes constitutes acceptance.